Legal information

4999com's Terms and Conditions — Complete Guide

Please read these Terms & Conditions carefully before using the 4999com platform. They outline the rights and responsibilities of both you and 4999com.

Last Updated: January 2026
Applicable: Bangladesh
Quick Summary

Key Points

  • Minimum Registration Age: 18+
  • One account per person
  • Withdrawals Are Available Once Bonus Conditions Are Met
  • Identity Verification Required
  • Fraudulent Activity Is Prohibited
  • Responsible Gaming Is Mandatory

Welcome to 4999com. These Terms & Conditions constitute a legally binding agreement between 4999com and its users. By registering for or using the 4999com platform, you are deemed to have accepted and agreed to these Terms & Conditions.

These Terms & Conditions have been prepared with Bangladesh-based users in mind. 4999com wants all its players to use the platform with full awareness of its rules. Please read each section below carefully.

These Terms & Conditions may be updated at any time. If changes are made, users will be notified via the 4999com platform. The latest version will always be published on this page.

Section 01

General Terms & Conditions

4999com is an internationally licensed online gaming platform offering slots, fish games, bingo, and more to users in Bangladesh. To be eligible to use this platform, you must comply with the conditions listed below.

Age Restriction

Minimum age to open an account at 4999com 18 Years. Use of this platform by anyone under the age of 18 is strictly prohibited. 4999com reserves the right to verify a user's age at any time and may temporarily suspend an account until age verification is completed.

Geographic Restrictions

4999com may not be available to users in certain countries or regions. It is your responsibility to ensure that accessing this platform from your location complies with applicable local laws.

Personal use only

4999com accounts are for personal use only. Using an account for commercial purposes or on behalf of a third party is strictly prohibited.

If a user registers with false information or violates these terms, 4999com reserves the right to close the account and forfeit any funds held within it, without prior notice.

Section 02

Account registration and verification

When registering on 4999com, you must provide accurate, complete, and up-to-date information. You are solely responsible for the accuracy of the details submitted at registration.

One person, one account policy

Only one account per person is permitted on 4999com. If the same individual opens multiple accounts, all accounts will be suspended and any bonuses or winnings will be forfeited. Operating multiple accounts from the same device, IP address, or payment method will be treated as duplicate accounts.

KYC verification process

4999com reserves the right to request identity verification (KYC) from any user at any time. The following documents may be required:

  • Copy of National ID Card (NID) or passport
  • Recent Photo (ID with Selfie)
  • Proof of Payment Method Ownership
  • Utility bill or bank statement for address verification

Withdrawal requests will not be processed until verification is complete. Delays in submitting the required information may result in temporary account restrictions.

Account security

Keep your account password and login credentials strictly confidential. You must not allow anyone else to access your account. If you suspect any unauthorized access to your account, contact 4999com support immediately.

Section 03

Bonus & Promotion Terms

4999com offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, and free spins. Each bonus is subject to its own terms and conditions, which must be fulfilled.

Wagering requirements

A minimum wagering requirement — typically 20 to 30 times the bonus amount — must be met before bonus funds can be withdrawn. Each bonus offer will specify its own wagering requirement.

Bonus Abuse Is Prohibited

If 4999com determines that a user has abused the bonus system, it reserves the right to cancel the relevant bonus and suspend or close the associated account. Abuse includes:

  • Claiming bonuses using multiple accounts
  • Intentionally Placing Opposing Bets to Meet Bonus Requirements
  • Claiming Bonuses Using Fake Information

4999com reserves the right to modify, suspend, or cancel any bonus offer at any time. To view current bonus offers, Promotions Page Visit.

Section 04

Payments, Deposits & Withdrawals

All payments on 4999com are fully secure and encrypted. The most popular mobile banking methods in Bangladesh — Mobile Banking, Nagad, and Rocket — are all supported.

Deposit rules

  • Minimum Deposit Amount: BDT 100
  • Maximum deposit limits are determined by your account verification level.
  • Deposits are usually instant, though in some cases may take up to 30 minutes to process
  • Only use payment methods registered in your own name when making a deposit

Withdrawal rules

  • Minimum Withdrawal Amount: BDT 500
  • Withdrawals are typically processed within 15 to 30 minutes
  • KYC Verification Is Required Before Your First Withdrawal
  • Withdrawals must be made using the same method as the original deposit
  • Wagering Requirements Must Be Met Before Withdrawing Bonus Funds

Payment Rejection

4999com reserves the right to reject payments for any of the following reasons: use of third-party payment methods, suspicious transaction patterns, incomplete KYC, or violation of terms and conditions.

Payments made through third-party payment methods will be rejected, and the account may be subject to investigation.

Section 05

Rules governing games and betting

All games on 4999com are powered by a Random Number Generator (RNG) and are regularly audited by independent third parties. This ensures that every game outcome is completely fair and unbiased.

Game cancellation and technical errors

If a game is interrupted due to a technical error, 4999com may decide to refund the wager or restart the game. Incorrect payouts displayed as a result of a software error are not required to be honored.

Suspicious Activity

If 4999com determines that a player is attempting to manipulate the game system — whether through bots, collusion, or any third-party software tools — the account will be suspended immediately.

Permitted game categories

  • Slots — 50+ Titles
  • Fish Game — Multiplayer Format
  • Bingo — Live Session
  • Slots — Classic & Modern
Section 06

Security & Privacy

4999com treats the protection of users' personal data as its highest priority. All information is secured with SSL encryption and is never sold to third parties.

Data Collection & Usage

4999com collects user information solely for the following purposes: account management, payment processing, KYC verification, fraud prevention, and improvement of customer service.

For more details, visit our Privacy Policy Read the page.

Prohibited Activities

  • Hacking or Attempted Cyber Attacks
  • Unauthorized access to another user's account
  • Spreading Viruses or Malicious Software
  • Money Laundering or Illegal Financial Activity
Section 07

Responsible Gaming

4999com firmly believes that gaming should be a source of entertainment, not addiction. That is why 4999com takes its responsible gaming policy very seriously.

Responsible Gaming Tools

Players on 4999com have access to the following features:

  • Deposit Limit: Set Daily, Weekly, or Monthly Deposit Limits
  • Gaming breaks: Temporarily Suspend Your Account for a Set Period
  • Self-Exclusion: Option to Take a Break from Long-Term Gaming

For more details, visit our Responsible Gaming Please read the page.

If gaming addiction is affecting you, please reach out to our support team for help. We are here for you.

Section 08

Account suspension and termination

4999com reserves the right to suspend or close a user's account at any time and for any reason. The most common grounds for account closure are listed below.

Grounds for account closure

  • Violation of any provision of these Terms & Conditions
  • Registration with False or Fraudulent Information
  • Operating multiple accounts
  • Abuse of the Bonus System
  • Evidence of Fraud or Manipulation
  • Failure to complete KYC verification
  • Money Laundering or Illegal Activity

Voluntary Account Closure

Users who wish to close their account can contact the support team. If there is a remaining balance, you will be given the opportunity to withdraw it before closure, provided the account is not being closed due to a breach of the Terms & Conditions.

If an account is closed due to a terms violation, any bonus funds in the account will be forfeited. Deposited funds may be held during the course of an investigation.

Section 09

Rule Changes & Legal Matters

4999com reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Notice of any changes will be posted on the platform before they take effect.

Change Notification

For significant updates, 4999com will notify users via their registered email or through platform notifications. Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions.

Dispute Resolution

Any dispute between 4999com and a user will first be addressed through negotiation. Complaints can be submitted via the support team, and an initial response will be provided within 72 hours.

Applicable Law

These Terms & Conditions are governed by the rules of the international gaming licensing authority. Users are solely responsible for complying with their own local laws.

If you have any questions about these Terms & Conditions, contact us at [email protected] or speak with us via live chat.

Our Commitments & Standards

4999com is committed to providing not just entertainment, but a safe and fair gaming environment.

Licensed & Regulated

4999com operates under a license issued by an international gaming authority. Regular audits and oversight ensure full transparency on the platform.

Provably Fair Games (RNG)

All games use third-party verified RNG. Every outcome is completely random and impartial — no manipulation of any kind.

Data Protection Guaranteed

All data is protected with 256-bit SSL encryption. Personal and financial information is never sold or shared with third parties.

Fast Payment Processing

Deposits are instant and withdrawals are typically completed within 15-30 minutes. Seamless payments via Mobile Banking, Nagad, and Rocket.

24/7 Customer Support

Live chat support is available 24/7. Whatever the issue, the 4999com team is always on hand to help.

Responsible Gaming Policy

With features like self-exclusion, deposit limits, and gaming breaks, 4999com helps players maintain healthy gaming habits.

About the Rules Frequently Asked Questions

Answers to the most frequently asked questions about 4999com's Terms & Conditions.

You must be at least 18 years old to open an account at 4999com. Anyone under 18 is strictly prohibited from using this platform. 4999com may request a government-issued ID for age verification at any time.

Each bonus has its own wagering requirement, typically 20–30 times the bonus amount. Visit the promotions page to view the specific terms for each bonus.

No, 4999com only allows one account per person. Opening multiple accounts is strictly prohibited — if detected, all accounts will be closed and any bonuses will be forfeited.

Withdrawals are typically processed within 15 to 30 minutes. However, processing may take longer if KYC verification is incomplete or an investigation is ongoing. KYC is mandatory before your first withdrawal.

For significant changes, 4999com will notify you via your registered email address and through platform notifications. The latest version will always be available on this page.

Join 4999com, Play Safely

Read the terms and conditions? Register now and start Bangladesh's best gaming experience with a welcome bonus.

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